Yes. All games, consoles, and accessories sold on classicgame.ae are 100% original and come with an authenticity guarantee.

For Dubai, delivery is usually same-day or next working day. For other Emirates, delivery normally takes between 1–3 working days.

Yes. Cash on Delivery is available for orders within the UAE, unless otherwise specified at checkout.

If there is any physical or technical issue with your order, please contact our support within 24 hours of receiving the item so we can review, replace, or resolve the issue for you.

Yes. Selected games and consoles are available as used / pre-owned items. All of them are fully tested and verified to be in good working condition before listing.

No. To be eligible for return, the product must be in its original condition with complete packaging and all included accessories.

Yes. All prices shown on classicgame.ae include 5% VAT unless clearly mentioned otherwise.

You can request to cancel your order before it has been shipped. After shipment, cancellations are handled case by case by our support team and may be subject to return conditions.

Yes. We offer various digital products such as PlayStation, Xbox, Nintendo and other gaming gift cards. Digital codes are usually delivered quickly by email or WhatsApp after payment confirmation.

In some areas of Dubai, we can assist with console setup and basic installation upon request. Please contact our support team to check availability for your location.

We work with trusted local couriers in the UAE such as Jeebly and other partners to provide fast and reliable delivery for your orders.

No in-store testing is available, but all products are checked and tested by our team before shipping and are covered by our quality guarantee.

Yes. We regularly update prices and stock based on market changes and availability to make sure you see the most accurate information.

You can reach us through WhatsApp, phone, or email. All contact details are available on our Contact Us page and in the footer of classicgame.ae.